Thursday, August 6, 2009

Don't Service Fleet Accounts - Corp won't pay you

Fleet. Express Fleet. It doesn't matter. Central Billing is the equivalent of "we got it you don't get it." Almost every owner I've talked to on this subject is outraged. When you service a fleet account you take only get paid a reduced "national fleet" amount. Then you'll receive a reduced payment on that amount since the corporate fleet department negotiated the national fleet account. Then if corporate can convince the national fleet ot let corporate collect all monies and pay out to the franchisee, corporate will hit you for another fee. Together these fees usually amount to 10+%. But you'll wait 30-60 days for payment, and you'll have to go into attack mode to finally get them to release the money. By the way, if a fleet account goes into financial trouble, you might not get paid at all. If the fleet has any money, Corporate will pay themselves first, the Express guys second, and if there are pennies left over they might pay the rest of us. Now you can avoid this by signing up for Fleet Express Pay - you'll pay an additional 2% but you're supposed to get you money in five business days. But you'll still have to call and demand your money. And if Corporate gets behind in their cash flow, you won't get that money for weeks (but you'll still lose the 2%) or longer, depending on how loud you scream. these guys are a joke. and they'll rape your bank account while telling you how grateful you should be.

8 comments:

  1. Well, I've read this twice, and I can say based on my own experience, that it is 100% true. Every bit of it. Focus is just horrible. We are planning on switching to RO Writer soon... does anyone have any experience with that??

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  2. i get paid every time. if i owe them money they will hold the fleet to pay to my account. what the hell else would you expect? generally fleet accounts are gimme sales. no bitching, good numbers. you dont want em? send them to me!

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  3. Sure you get paid everytime filacch1.How long have you been working for Aamco corporate?

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  4. I have been an AAMCO Dealer for 14 years. While times are difficult now in ours and many other businesses, I am NOT lossing my shirt. I've read this entire blog and I have had similar problems with AAMCO Corporate on a few matters both now and before the takeover. This will occur in any Franchisor/Franchisee relationship. However, I have always, including now, been able to work through my problems by either direct communication with Corporate and/or involvement of our dealer origanization NADA. To address the issues idividually I a) am on Fast Pay and get paid within 5-6 days 95% of the time. b) Consider Nat'l Fleet work to be "found" money. I don't have to do any marketing to get it, the prices are above what I do local wholesale work for and I get the chance to market my center to the customers for other work on that and any other vehicle they may own. c) Have had no experience with the "Beligerent" attorneys, but that may be because I am up to date with my Franchise Fees and don't generate excessive customer complaints. d) We have a new center opening in our ad pool market and Franchise Sales kept us informed as per the Marketing Agreement. While it is true that during the transition there were numerous problems with "conversions" too close to existing Aamco's, with the help of NADA most of those problems have been rectified. e) Focus software is a minor problem at most. Any organization I've been involved with over the last 20 years has had it's share of screwed up in house software. f) fillach1 above does not work for the HO, he is a member of our Ad Pool which is up approximately 6% over last year. Want to know how we can be up when your losing your shirt. Maybe it's because we spend our time marketing our centers and managing our people. Maybe it's because we advertise effectively as a pool. Maybe it's because when we have a problem with Corporate we utilize the proper channels like NADA and don't resort to the stupidity of airing our dirty laundry in a public forum that will only serve to diminish the value of our businesses.

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  5. GS please check back with us when they open one on every corner in you area.

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  6. Care to talk about your Aamco experience with an ex-private detective investigating Aamco? Drop by aamcolawsuit.wordpress.com and leave a comment! Or email the editor at aamcolawsuit@gmail.com!

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  7. We are currently researching claims against the AAMCO franchise. If you currently own or have owned an AAMCOfranchise we would like to speak with you regarding your experiences. If you are interested, please call or email us.
    Thank you,
    Kelly Spann
    314-522-2312
    kms@fortmanlaw.com

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  8. Mr Pedro recently helped us with a loan which we used to expand our business. The process was amazing! He was in touch with us frequently to check in and to update us on what was happening throughout our loan repayment. He was friendly and approachable and always able to clear up questions that we had. We had such a great experience working with Pedro!!
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